Privacy Policy

Effective Date: March 12, 2025

Prime Providers, LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your information when you visit our website https://www.primeproviders.com, use our services, or otherwise interact with us.

1. Information We Collect

1.1 Personal Information

We may collect personal information you provide to us, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (if applicable)
  • Any other information you provide through our website or services

1.2 Non-Personal Information

We automatically collect certain non-personal information, such as:

  • IP address
  • Browser type
  • Device information
  • Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing and managing our services
  • Responding to inquiries and customer support requests
  • Processing payments and transactions
  • Improving our website and services
  • Complying with legal obligations
  • Sending marketing communications (only if you have opted in)

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • Service Providers: We may share information with trusted partners or business partners (e.g., payment processing, SMS messaging) who perform services on our behalf.
  • Legal Compliance: If required by law, we may disclose information to comply with legal obligations or to protect our rights.
  • Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.
  • SMS Opt-In Policy: Phone numbers and SMS opt-ins collected for SMS communications are not shared with unaffiliated third parties for marketing purposes.

4. SMS Privacy & Usage

4.1 SMS consent is not shared with third parties or affiliates for marketing purposes.

4.2 Opt-Out Rights

You may opt out at any time by replying STOP to any SMS message you receive or by contacting us at the email or phone number listed below.

4.4 No Emergency Use

Our SMS services are not intended for emergency purposes and should not be used to contact emergency services. In an emergency, please call 911 or the appropriate emergency authorities.

4.5 Unrelated Uses

We will never use or share personally identifiable information provided via SMS for unrelated purposes without also giving you an opportunity to opt out.

5. Data Security

We implement reasonable measures to protect your personal information. However, no method of online transmission or storage is completely secure.

6. Your Rights & Choices

  • Access & Correction: You may request access to or correction of your personal information.
  • Opt-Out of Marketing: You may unsubscribe from marketing emails or SMS at any time.
  • Do Not Track (DNT): Our website does not respond to DNT signals.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

8. Updates to This Policy

We may update this policy periodically. Updates will be posted here with a new Effective Date.

9. Contact Information

Prime Providers, LLC
📍 180 E. Ocean Blvd, Suite 250, Long Beach, CA 90802
📞 (424) 326-8910
📧 compliance@primeproviders.com
🌐 https://www.primeproviders.com